Frequently Asked Questions

Q: How long does shipping usually take?

A: Normal shipping time is 3-5 business days for domestic shipments. International shipments may take up to 7-10 business days not counting holidays and weekends. If your item is not received during this time frame please email us and we will provide tracking information.

Q: Do you make custom pins?

A: Although we do make collaborative pins, we do not offer individual custom services. Any collaborative requests should be sent to so that we can assess your design and discuss pricing and quantity requirements for custom designs.

Q: Do you restock styles after they are sold out?

A: Unfortunately we do not restock any styles once they are sold out, we do plan on remastering past designs in different sized molds and with different cast materials.

Q: I received my package, but I am missing an item or my item is damaged, what do I do?

A: Please send us an email to as soon as possible and we will work with you as best as we can to resolve any issues.